TRAINING COURSES
COURSE “THE WORLD OF COFFEE”
Module 1: Coffee Origins, History and Geografy
Module 2: Commercial Classifications
Module 3 – Sensorial evaluation – tasting of coffee
Module 4 – Preservation of raw coffee
Module 5 – Coffee roasting, packaging and maturation. 100 years of tricks and half truths of roasters
Module 6 – Coffee & Health: is coffee good or bad?
Module 7 – The market and consumption of coffee in Italy and in the world
Module 8 – Trends in the Italian market
Module 9 – Main brands market strategies
Module 10 – The drugged market
Module 11 – Duetto Coffe’s sales strategies
Module 12 – Marketing strategies – sell out
Module 13 – The 10 golden rules of Italian Espresso
Module 14 – The programmed technical assistance service and the espresso machines
Duration of the course: 2 days
Cost of the course: € 550 + tax
COURSE “COMMUNICATION AND SALES TECHNIQUES”
Module 1: Communication
Module 2 – Communication into the Bar
Module 3 – Sales Techniques
Duration of the course: 2 days
Cost of the course: € 550 + tax
COURSE “Entrepreneurship – Innovation – Leadership”
Module 1 – The entrepreneur for the italian civil code: who he is and what he does.
Module 2 – From the idea to the business project: the business plan. The setting up of the entrepreneurial project: mission and vision/p>
Module 3 – Company Types
Module 4 – Analysis and market choices: type, size, nature and composition
Module 5 – competitors and customers
Module 6 – Economic and financial evaluation. Definition of budgets
Module 7 – Marketing strategies and marketing mix: product, price, promotion and distribution. Boston Matrix.
Module 8 – Tax Setting
Module 9 – Financial feasibility and sources of financing
Module 10 – Breakeven Point
Module 11 – Human resources management: organization and human factor, styles of leadership, human resources management
Module 12- SWOT Analysis
Module 13 – Managing success
Duration of the course: 2 days
Cost of the course: € 550 + tax