Free programmed technical assistance service

Particular attention to the correct use and to the periodic maintenance of the espresso machine, the grinder and the purifier, are indispensable for the prolongation of their life and to obtain a final result of the highest quality.

Today, quality of coffee is first of all a culture of quality, a decisive theme in the Bar market, where coffee can represent up to 50% of total turnover. The search for the perfection of the product / service is the real road to success.

The five M (blend, espresso machine, grinder, handle / operator and maintenance), which are the secrets of an excellent coffee, must be continuously monitored, compared and updated.

The parts of the espresso machine in contact with water and coffee are the most subject to accumulation of dirt and wear: if they are not kept scrupulously clean and subjected to specific technical, professional and programmed interventions, the final result in the cup will always be very bad. It happens too often that some employees, due to the often unjustified and excessive cost of the interventions, due to laziness or lack of knowledge, completely neglect the maintenance aspect.

Many employees, even if they spend most of the day behind the coffee machine, ignore that the quality of the blend used is the basis on which to work. But for a great coffee what makes the real difference is the efficiency of the machine and the skill of the operator. This is the absolute conviction of Caffè Duetto, indeed it is the reason for being.

Caffè Duetto works with the Bar to constantly maintain and ensure the best condition of espresso coffee machines; the efficiency, the professionalism and the capillarity of our programmed Technical Assistance Service is now such as to guarantee the absolutely necessary periodic checks, as well as the immediate intervention in exceptionally short times.